Seeking help
If you are currently experiencing homelessness or if you're at risk of losing your home, you should seek advice immediately. Please register for support through our Notification Form.
At Home in Guernsey can provide emotional and practical support as well as connect you with other agencies and services who can help.
We are working with the States of Guernsey to end homelessness and your experience is important for us to understand.
If you do not want or need support, please still complete the Notification Form leaving your personal information section black. This will help us to make sure we capture as many people's experiences as possible.
Complete the Notification Form
Our services
If you are currently at risk or experiencing homelessness, please complete the Notification Form above.
Emergency accommodation
St Julian’s House, in Vauxlaurens, St Peter Port, is Guernsey’s only dedicated emergency accommodation provider. It is open to anyone over 18 years old. Phone 01481 220 260 to find out more.
Shower and laundry facilities
The Guernsey Welfare Service (The Caves, Upper Mansell Street, St Peter Port) offers showers and laundry facilities at its base near Trinity Square, and also runs a foodbank.
See guernseywelfare.com for more information, including opening times, or call 07839 724300 .
Applying for social housing
Social housing is provided by the States and by the Guernsey Housing Association (GHA). The eligibility criteria and the application process is the same for both. Applicants for social housing are put on a single waiting list used by both the States and GHA.
For more information go to www.gov.gg/applyhousing or www.gha.gg/find-home/social-rented-housing .
If you need to speak to the States about social housing, call 226540. You can reach the Guernsey Housing Association on 01481 245530 .
Eviction
If you are a tenant who is being threatened with eviction or a landlord who wants to evict a tenant, Citizens Advice Guernsey has produced two guides. They are intended to clarify the eviction process and make sure that tenants and landlords understand their rights and responsibilities.
The Royal Court has also produced this guidance for landlords who are thinking about starting an eviction process .
Housing standards and conditions
If you renting a property and have concerns about poor standards or overcrowding, contact the States Environmental Health department on 01481 221161 or visit www.gov.gg/housingstandards
Other housing information
The 'Housing' section of the Citizens Advice Guernsey website answers common questions about housing: citizensadvice.org.gg/a-z-information/Housing
You can also contact Citizens Advice Guernsey for free, confidential advice on housing (or any other subject) by calling 01481 242266 or visiting their offices. For opening times see: citizensadvice.org.gg
The Guernsey Private Residential Landlords Association has produced A Landlord's Guide to Residential Lettings and Code of Good Practice. It covers leases, property standards, health and safety, rent collection, and end-of-lease procedures, among other topics.
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